{"product_id":"managed-antivirus-24-7-mdr","title":"Level 2: Managed Antivirus + 24\/7 MDR","description":"\u003cp\u003e\u003cstrong\u003eLevel 2 keeps the familiar Level 1 foundation—standard RMM, managed Bitdefender, web filtering and supported updates—then adds 24\/7 Managed Detection \u0026amp; Response (MDR).\u003c\/strong\u003e It is for customers who want trained security analysts watching for suspicious activity and responding around the clock without paying for the SentinelOne upgrade.\u003c\/p\u003e\n\u003ch2\u003eEverything in Level 1, plus 24\/7 MDR\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eManaged Bitdefender antivirus and dangerous-website filtering.\u003c\/li\u003e\n\u003cli\u003eRemote computer health monitoring and supported software updates.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAlways-on security operations center:\u003c\/strong\u003e analysts triage and prioritize threat events day and night.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvestigation:\u003c\/strong\u003e suspicious activity is reviewed and connected with related security signals.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eContainment and response:\u003c\/strong\u003e approved automated or analyst-directed actions can help stop malicious activity and isolate an affected computer.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIncident escalation:\u003c\/strong\u003e confirmed urgent events are documented and escalated under the agreed response plan.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eWho Level 2 is for\u003c\/h2\u003e\n\u003cp\u003eThis is the value-focused MDR choice for a household, home office or small business that wants 24\/7 human oversight while staying with managed Bitdefender. It is a meaningful step above ordinary antivirus because alerts are not left for the customer to interpret alone.\u003c\/p\u003e\n\u003ch2\u003eIf an attacker gains remote access\u003c\/h2\u003e\n\u003cp\u003eA scammer may persuade someone to open legitimate remote-support software, so no security service can promise to block every connection. MDR adds a team watching for the harmful behavior that follows. If the intruder launches malicious tools, encrypts files, steals credentials or makes suspicious system changes, the service can investigate and take approved containment steps. Emergency containment may temporarily disconnect a computer to help stop further damage.\u003c\/p\u003e\n\u003ch2\u003eWant the strongest endpoint engine too?\u003c\/h2\u003e\n\u003cp\u003e\u003ca href=\"\/products\/sentinelone-ai-24-7-mdr\"\u003e\u003cstrong\u003eChoose Level 3: SentinelOne AI + 24\/7 MDR\u003c\/strong\u003e\u003c\/a\u003e for behavioral endpoint detection and response together with the human SOC.\u003c\/p\u003e\n\u003ch2\u003eChoose coverage for 3 to 50 computers\u003c\/h2\u003e\n\u003cp\u003eSelect a plan for up to 3, 6, 10, 20 or 50 eligible computers. Remote onboarding is available across the United States and Canada.\u003c\/p\u003e\n\u003ch2\u003eNeed different protection on different computers?\u003c\/h2\u003e\u003cp\u003e\u003ca href=\"\/products\/custom-mix-and-match-computer-security-plan\"\u003e\u003cstrong\u003eBuild a Custom Mix-and-Match Computer Security Plan\u003c\/strong\u003e\u003c\/a\u003e to assign Level 1, Level 2 or Level 3 protection to each computer on one account. Configure 3, 6 or 10 computers online and watch the exact monthly total update as you choose. For a larger mixed account with 20 or more computers, \u003ca href=\"\/pages\/contact\"\u003econtact us for a custom configuration\u003c\/a\u003e.\u003c\/p\u003e\n\u003ch2\u003eOptional security services\u003c\/h2\u003e\n\u003cp\u003eStrengthen the plan with \u003ca href=\"\/collections\/add-on-services-1\"\u003eManaged Cloud Backup, Enhanced Email Protection, password management, network monitoring or a personalized security consultation\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBilling:\u003c\/strong\u003e recurring monthly subscription with a minimum of six monthly payments. Device eligibility, response authority and escalation contacts are confirmed during onboarding.\u003c\/p\u003e\n\u003cp\u003eNeed help choosing? \u003ca href=\"sms:+19492049923\"\u003eText User Friendly Security at 949-204-9923\u003c\/a\u003e or \u003ca href=\"\/pages\/contact\"\u003econtact us online\u003c\/a\u003e.\u003c\/p\u003e","brand":"User Friendly Security","offers":[{"title":"Up to 3 computers","offer_id":67670468067479,"sku":"UFS-MDR-BD-3","price":74.95,"currency_code":"USD","in_stock":true},{"title":"Up to 6 computers","offer_id":67944024014999,"sku":"UFS-MDR-BD-6","price":139.95,"currency_code":"USD","in_stock":true},{"title":"Up to 10 computers","offer_id":67944024047767,"sku":"UFS-MDR-BD-10","price":229.95,"currency_code":"USD","in_stock":true},{"title":"Up to 20 computers","offer_id":67944024080535,"sku":"UFS-MDR-BD-20","price":449.95,"currency_code":"USD","in_stock":true},{"title":"Up to 50 computers","offer_id":67944024113303,"sku":"UFS-MDR-BD-50","price":1079.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0622\/7931\/9703\/files\/user-friendly-security-24-7-managed-detection-response.png?v=1790805519","url":"https:\/\/www.userfriendlysecurity.com\/products\/managed-antivirus-24-7-mdr","provider":"User Friendly RMM","version":"1.0","type":"link"}